FAQ
What is WhiterPlus
WhiterPlus is a brand specializing in purple whitening strips designed to help brighten the appearance of your teeth and reduce yellow tones for a visibly whiter smile.
How do purple whitening strips work
Purple whitening technology works by using color correcting principles. Purple is opposite to yellow on the color wheel, which helps neutralize yellow tones on the teeth and enhance brightness.
How long does it take to see results
Many customers notice an immediate improvement in brightness after the first use. For best results, consistent use as directed is recommended.
Are the strips safe for sensitive teeth
Our whitening strips are designed to be gentle. However, if you have sensitive teeth or existing dental concerns, we recommend consulting your dentist before use.
How often can I use the strips
Please follow the instructions provided with your product. Overuse may lead to temporary sensitivity.
How long does shipping take
We offer worldwide delivery with estimated shipping times of 7 to 9 business days. Delivery times may vary slightly depending on your location.
Do you ship internationally
Yes, WhiterPlus offers worldwide shipping.
How can I track my order
Once your order has been shipped, you will receive a tracking number by email. You can use it to follow your delivery status.
Can I cancel my order
You may request a cancellation within 12 hours of placing your order. After this period or once the order has been processed, cancellations are no longer possible. Please contact us at info@whiterplus.com as soon as possible if you need assistance.
Do you accept returns
For hygiene reasons, opened or used whitening strips cannot be returned. Unopened and unused products may be eligible for return within 14 days of delivery. Please review our Return and Refund Policy for full details.
What should I do if my order arrives damaged
If your order arrives damaged or defective, contact us within 48 hours of delivery at info@whiterplus.com and include your order number and clear photos.
How can I contact customer support
For any questions or assistance, please email us at info@whiterplus.com. Our support team will be happy to help.